Cliff Fisher is a Senior Solutions Architect at Semperis with 20 years of experience across Active Directory support, administration, incident response, debugging, and product leadership. Before joining Semperis, he spent more than a decade at Microsoft in escalation support and then as Technical Program Manager, where he helped ship the first consequential new Active Directory features in years and shaped the AD roadmap. He brings a battle-tested perspective forged by years of seeing exactly how AD outages can impact the world’s most critical organizations - and how to make them more resilient.